Technical Account Manager

About the Role

We’re looking for a Technical Account Manager to join our Customer Experience team and ensure the technical success and long-term satisfaction of Rossum’s top-tier enterprise customers. In this role, you’ll be the go-to technical partner for our largest accounts, designing and implementing workflows that help them scale faster with less manual effort.

We’re on the lookout for someone who thrives on solving complex problems, can translate business needs into technical solutions, and enjoys building strong, lasting customer relationships. If you’re excited about scalable technical support and AI-first customer journeys , you’ll fit right in.

What You’ll Do

• Act as the primary technical point of contact for assigned enterprise customers.
• Design and implement custom document workflows using Rossum’s configuration tools and extensions.
• Advise customers on API integrations and best practices for ...