Job Description
As a Technical Account Manager (TAM), you will be responsible for managing the technical relationship between Rapid7 and its largest enterprise and federal customers. Acting as a trusted advisor, you will guide customers in the successful deployment and use of Rapid7 products, ensuring their long-term technical success and security outcomes.
About the Team
The TAM team provides a white-glove experience for customers who expect dedicated technical partnership. Our mission is to ensure customers realize the full value of their Rapid7 investments by helping them achieve their security goals through a more personalized approach.
About the Role
As a Technical Account Manager, your primary responsibility will be to ensure customer success through strategic technical partnership. Specifically, your focus will be to:
Understand customer business objectives and apply technical expertise to drive outcomes
Serve as the technica...
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