Job Description
**Job Description**
Customer Success Manager/ Technical Account Manager (CSM + PM)
Oracle Customer Success Services is a Global Line of Business within the Oracle Support Services Organization.
Focus area on Data Warehouse / Business Intelligence
+ Serving as the primary technical point of contact for clients
+ Understanding the clients’ business and technical needs
+ Designing and presenting technical solutions that meet clients’ needs
+ Coordinating with sales, product development, and other team members to ensure the delivery of efficient solutions
+ Managing and resolving technical issues for assigned accounts
+ Participate / Hands on for assigned project
+ Preparing and delivering technical presentations and demonstrations
+ Working closely with the customer support team to address customer inquiries and concerns
Experien...
Customer Success Manager/ Technical Account Manager (CSM + PM)
Oracle Customer Success Services is a Global Line of Business within the Oracle Support Services Organization.
Focus area on Data Warehouse / Business Intelligence
+ Serving as the primary technical point of contact for clients
+ Understanding the clients’ business and technical needs
+ Designing and presenting technical solutions that meet clients’ needs
+ Coordinating with sales, product development, and other team members to ensure the delivery of efficient solutions
+ Managing and resolving technical issues for assigned accounts
+ Participate / Hands on for assigned project
+ Preparing and delivering technical presentations and demonstrations
+ Working closely with the customer support team to address customer inquiries and concerns
Experien...
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