Job Description
A global media technology firm in Dubai is seeking a skilled Technical Support Engineer to manage top-tier clients and ensure optimized use of their services. This role involves acting as a primary contact for high-profile accounts, addressing complex technical issues, and advocating for client needs. The ideal candidate will have a strong background in media technology and enterprise SaaS, with at least 5 years of experience, ensuring clients derive maximum value from the firm's offerings. The position promotes a hybrid work model.
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