Technical Advisor for Search Engine Company

Type of position

Full-time position

Key languages

Native level of Dutch

Sector

Customer Service / Technical support

About our Client

Are you a passionate for Customer Service? Would you like to work the leader company in Search Engine Industry? This company provides its clients with services and systems while ensuring its top quality If you speak native Dutch and you would like to work in Lisbon, reach out to us

The Offer

 Assist customer by the telephone, emails and chat
Offer technical assistance on the platform
Apply the correct escalation process when necessary
Be an active listener. Show yourself always available to understand and ask clear questions to help the customer
Identify, study and propose the best solution to help the customer
Provide good customer service, making sure the customer is always happy once the interaction is finished
Gather all relevant information into the system and alw...