Technical Analyst

Overview

King & Spalding is a leading global law firm with a commitment to excellence, innovation, and the seamless delivery of legal services. We harness innovative technology and exceptional talent to meet the complex needs of our clients in a fast-paced and dynamic legal landscape. We are seeking a Technical Analyst to join our Information Technology team based in London. This role is responsible for providing technical support to the Firm’s internal customers across London and other European offices. The ideal candidate will master software applications quickly and demonstrate a strong customer service mindset with a proactive approach.

Responsibilities

• Provide solutions to complex technical issues to ensure high levels of customer satisfaction.
• Prioritise, research, resolve, and respond timely to support requests in line with Firm standards.
• Communicate effectively with team members and offer assistance when needed.
• Ma...