Job Description
We are looking for a dynamic and skilled Technical Analyst to join our team. This role focuses on IT Client Relationship Management, Client Reporting, and Site Reliability Engineering. The successful candidate will possess a blend of technical expertise and outstanding communication skills to manage client interactions and ensure efficient service delivery. Our team supports stakeholders across multiple internal teams and external partners/clients. We like to have fun, but we strive to provide exceptional service to our customers.
**Position Responsibilities:**
+ IT Client Relationship Management
+ Manage client relationships to understand and address IT needs and challenges.
+ Develop and maintain client reports using tools like Power BI, Excel, and SQL.
+ Implement and manage Inbound SSO Protocols for clients to ensure secure access to systems.
+ Coordinate yearly SSO certificate updates
+ Collaborate...
**Position Responsibilities:**
+ IT Client Relationship Management
+ Manage client relationships to understand and address IT needs and challenges.
+ Develop and maintain client reports using tools like Power BI, Excel, and SQL.
+ Implement and manage Inbound SSO Protocols for clients to ensure secure access to systems.
+ Coordinate yearly SSO certificate updates
+ Collaborate...
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