Job Description

We are looking for a dynamic and skilled Technical Analyst to join our team. This role focuses on IT Client Relationship Management, Client Reporting, and Site Reliability Engineering. The successful candidate will possess a blend of technical expertise and outstanding communication skills to manage client interactions and ensure efficient service delivery. Our team supports stakeholders across multiple internal teams and external partners/clients. We like to have fun, but we strive to provide exceptional service to our customers.

Position Responsibilities:

  • IT Client Relationship Management
  • Manage client relationships to understand and address IT needs and challenges.
  • Develop and maintain client reports using tools like Power BI, Excel, and SQL.
  • Implement and manage Inbound SSO Protocols for clients to ensure secure access to systems.
  • Coordinate yearly SSO certificate updates
  • Collaborate with internal partners to achieve Cl...

    • Apply for this Position

    Ready to join Manulife? Click the button below to submit your application.

    Submit Application