Job Description

Job Description

WHAT IS THE OPPORTUNITY?Provides technical support on IT-related activities to network systems security. Applies complete knowledge, skills, and practices to perform assignments. Working in a dynamic environment where teamwork and collaboration is the foundation of our methodology.WHAT WILL YOU DO?
  • Provide technical support onsite 5 days a week for RBC employees across all lines of business on various platforms (desktop, laptop, mobile, virtual) for both hardware and software
  • Responsible for Incident Management, Change Management and escalation process flow for desktop environment, including telephony (including Contact Centre Technology) within support process guidelines.
  • Takes leadership role for all related implementation activities for specific sites – coordinating both internal and external partners.
  • Participates in 7/24 work arrangements as required to support DSS activities (including technology implem...

    • Apply for this Position

    Ready to join 0000050007 Royal Bank of Canada? Click the button below to submit your application.

    Submit Application