Technical Analyst - Quality Management Section, IT Strategy Department (ITSD)

Description

Business Overview

Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses and society. With a mission to contribute to society by creating value through innovation and entrepreneurship, Rakuten was founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to approximately 1.8 billion members around the world. The Rakuten Group has about 30,000 employees, and operations in 30 countries and regions.
 

Department Overview

The IT Strategy Department is made up of 4 sections: Quality Management Section (QMS), CIO Office, Tech PR Section and IT Governance Section. Providing high-quality services promptly and maximizing customer satisfaction are part of Rakuten Group's core principles and are our most important business strategy. The role of QMS is to build, maintain and improve...