Job Description


  • Bachelor’s degree in information technology, computer science, business administration, or a closely related field.
  • Minimum three () years of experience as a Business Analyst, Technology Analyst, or Systems Analyst, supporting software applications and/or digital products.
  • Demonstrated experience supporting conversational AI/chatbot solutions and/or voice-to-text / speech recognition applications including implementation, enhancement, maintenance and operations.
  • Experience working in an Agile/Scrum environment, participating in sprint planning, backlog refinement, sprint reviews, and retrospectives.
  • Proficiency with common Agile and requirements tools (, Jira/Azure DevOps, Confluence/SharePoint, Visio or equivalent).
  • Ability to work with technical teams to translate business needs into solution requirements, and to communicate effectively with both technical and non-technical stakeholders.
  • Proven ability to elicit, analyze,...

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