Job Description
Technical Support Analyst-Tier 3
Our team is growing and we’re looking for IT talent for our Guadalajara office!
At Enteracloud, we provide technical solutions and IT support to customers from both Mexico and the US, helping them manage their day-to-day work operations in a safe and efficient way.
Our on-site and cloud services allow leading companies to assess, amplify, and efficiently manage their workforce, while improving their overall performance. We owe the success of our company to our team of IT experts, and we are now looking to attract more of the best talent in the industry.
Who are we looking for?
The activities for this role include, but are not limited to:
- Give timely resolution to problems regarding installation, maintenance, integration, use, and development.
- Take project lead role, and document any information that might help the team, or customer, to easily understand the process and their role in it.
- Actively research and develop solutio...
Our team is growing and we’re looking for IT talent for our Guadalajara office!
At Enteracloud, we provide technical solutions and IT support to customers from both Mexico and the US, helping them manage their day-to-day work operations in a safe and efficient way.
Our on-site and cloud services allow leading companies to assess, amplify, and efficiently manage their workforce, while improving their overall performance. We owe the success of our company to our team of IT experts, and we are now looking to attract more of the best talent in the industry.
Who are we looking for?
The activities for this role include, but are not limited to:
- Give timely resolution to problems regarding installation, maintenance, integration, use, and development.
- Take project lead role, and document any information that might help the team, or customer, to easily understand the process and their role in it.
- Actively research and develop solutio...
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