Job Description

The Opportunity

  • This is a field-based position, with 90% or more travel expectation.
  • Qualified candidates must currently live in the territory, near a major airport.
  • Preferred Locations: MA, CT, NY, NJ, PA, GA, FL or East region for a strong candidate
  • Must have a Valid Driver’s License.

    • What You’ll Work On

    Provide primary support to ADD customers and field personnel for the most complex instruments, focusing on onsite integration, assay training, and troubleshooting.

    Serve as a key resource for resolving instrument and reagent issues both onsite and remotely, and ensure all relevant information is documented in the complaint handling system.

  • Lead complex instrument and reagent integrations at customer sites, collaborating with project managers to execute technical plans.
  • Conduct entrance interviews to assess customer needs and manage expectations; plan and oversee the integration process.
  • ...

    • Apply for this Position

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