Job Description

Role: ServiceNow Technical Architect (Preferred CSM and ITSM)

Role Overview:



We are seeking an experienced ServiceNow Technical Architect support Clients strategic initiative of migrating multiple custom-built enterprise applications to the ServiceNow platform. The SME will be responsible for leading functional and architectural solutioning discussions, assessing feasibility of migration, aligning custom app capabilities to appropriate ServiceNow modules, and driving value-based solution proposals across domains such as WSD, CSM, FSM, Knowledge Management, Custom App Engine, HRSD, SPM/PPM, and others.



This role demands a blend of deep ServiceNow platform expertise, presales solutioning capability, and the ability to engage senior stakeholders to define a unified modernization roadmap on ServiceNow.



Key Responsibilities:



1. Technical Solutioning & Client Engagement



Ø Lead technical and discovery workshops wi...

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