Job Description
RESPONSIBILITIES
ITEC support for DEFI-Debt Capital Market (DCM) business lines (70%):
• Provide business/technical support for in-house and third party applications.
- Handle client support calls
- Monitor nightly batch jobs and file feeds/interfaces
- Communication to all clients and other relevant ITEC members of incidents/system down time
• Log all support incidents/requests/releases into ITrack, an in-house incident/release management tool.
• Produce/update application support procedure documents
• Communicate/Coordinate with ITEC-HUB Infrastructure groups and software vendors to troubleshoot production issues and to promote version releases
Application development for DEFI-Debt Capital Market (DCM) business lines (30%):
• Produce/update technical requirement documents (if applicable)
• Implement/Test systems, database, reports and feeds/interfaces
- Client requested enhancements
- Application bug fixes
- Project implementation
• Fac...
ITEC support for DEFI-Debt Capital Market (DCM) business lines (70%):
• Provide business/technical support for in-house and third party applications.
- Handle client support calls
- Monitor nightly batch jobs and file feeds/interfaces
- Communication to all clients and other relevant ITEC members of incidents/system down time
• Log all support incidents/requests/releases into ITrack, an in-house incident/release management tool.
• Produce/update application support procedure documents
• Communicate/Coordinate with ITEC-HUB Infrastructure groups and software vendors to troubleshoot production issues and to promote version releases
Application development for DEFI-Debt Capital Market (DCM) business lines (30%):
• Produce/update technical requirement documents (if applicable)
• Implement/Test systems, database, reports and feeds/interfaces
- Client requested enhancements
- Application bug fixes
- Project implementation
• Fac...
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