Job Description

Job Title: Technical Business Analyst

Location- Hyderabad

Experience: 4–6 years

Role Overview

The Technical Business Analyst will act as a bridge between business stakeholders and the engineering teams, driving end-to-end requirements analysis, process mapping, solution detailing, and functional readiness for delivery. The role demands strong technical depth, hands-on experience with APIs/microservices, and the ability to translate business needs into clear, implementable user stories and acceptance criteria.

Key Responsibilities

Requirements & Analysis

  • Conduct detailed discovery workshops, process walkthroughs, and functional deep dives
  • Gather, analyze, and document business, functional, and non-functional requirements
  • Create BRDs, FRDs, process flows, data flow diagrams, and domain models
  • Define epics, user stories, acceptance criteria , and maintain backlog in Azure DevOps / Jira

Technical Enablement

  • Understand and translate technical concepts across APIs, microservices, data models, and integrations
  • Work closely with architects to validate solution feasibility and alignment
  • Support API design — request/response structures, payload mapping, sequencing, and error handling
  • Collaborate with UI/UX for wireframes, journey maps, and behaviour rules

Cross-Functional Collaboration

  • Act as the primary liaison between business users, product owners, architects, and development teams
  • Drive clarification sessions and sign-off cycles
  • Support sprint planning, grooming, and readiness checkpoints
  • Manage change requests and maintain traceability across lifecycle

Testing & Quality

  • Define UAT scenarios, test data , and support execution
  • Validate functional completeness against signed-off requirements
  • Ensure defects are triaged, prioritized, and closed before releases

Documentation & Governance

  • Maintain updated requirement baselines and version control
  • Support audit/compliance needs and impact assessments
  • Provide weekly progress, risk, and dependency updates

Required Skills & Qualifications

  • 4 – 6 years of BA experience with minimum 2+ years in technical / digital platforms
  • Strong understanding of:
  • REST APIs, Postman, JSON, Swagger/OpenAPI
  • Microservices, integration patterns
  • Data models, SQL basics, ETL concepts
  • Hands-on proficiency with Azure DevOps / Jira / Confluence
  • Ability to create process flows (BPMN), UML, sequence diagrams
  • Excellent communication, stakeholder management, and documentation skills

Preferred / Nice-to-Have

  • Experience in telecom, CRM, customer portals, BI/analytics, or workflow platforms
  • Exposure to cloud platforms (Azure/AWS)
  • Understanding of design systems and UI behaviour guidelines
  • Certification: CBAP / CCBA / CSPO / SAFe (optional)

Key Attributes

  • Detail-oriented with strong analytical thinking
  • Proactive ownership and ability to work in fast-paced environments
  • Comfortable handling ambiguity and driving clarity
  • Collaborative, structured, and delivery-focused

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