Job Description

Requisition Title

:Technical Client Support(03XAH)US-FL-Melbourne

Description

This unique program will provide the ability to connect with consumers through a social media application whether it is via phone, chat, or online chat. The Concierge will teach and guide consumers through this savvy and innovative technological experience. Client interaction, first and foremost, is to provide an exceptional experience in order for consumers to build a strong loyalty to the program. The Concierge will be focused on building relationships with their clients and providing an outstanding experience where clients are delighted.

Responsibilities

  • Provide an exceptional client experience in every interaction.
  • Communicate effectively in both verbal and/or written responses to client inquiries.
  • Provide insightful advice and direct support to consumers in need. Diagnoses of issues and provide resolu...

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