Technical & Complex Claims Leader

Overview

Hours: Monday - Friday, 09:00am - 17:00pm (Full Time)

Are you a natural problem-solver who thrives on tackling complex challenges and leading others to deliver exceptional results? We are looking for a Senior Property Claims Handler to drive service excellence, innovation, and continuous improvement across our diverse insurance products.

In this pivotal role, you'll be the go-to expert for technical and complex claims, ensuring every decision is accurate, fair, and compliant with industry standards. You'll also mentor our talented Operational Claims Team, fostering a culture of learning, collaboration, and high performance.

Responsibilities

• Lead the management of technical and complex claims from notification through to settlement, ensuring swift, fair, and compliant outcomes.
• Act as the subject matter expert, providing technical guidance to both the Operations Team and senior leadership.
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