Job Description
The Opportunity
Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, delivering industry-leading technologies and expert teams to support diagnostic testing that informs treatment and disease management.
We are hiring a Technical Consultant to support our Infectious Disease division within Abbott Rapid Diagnostics. This is a field-based, remote role based inDenver, CO, requiring up to 75% travel within the territory.
The Technical Consultant will play a key role in account activation, customer retention, and technical education across laboratory and Point-of-Care settings, ensuring successful implementation and optimal use of Abbott’s Infectious Disease products.
What You’ll Work On
Deliver on-site technical and clinical training for Abbott Infectious Disease products.Support verification studies in compliance with CLIA, CAP, COLA, and TJC regulations.Build consultative relationships with customers to optimize product utilization and technical processes.Lead POC Link connectivity efforts, including implementation, performance monitoring, and troubleshooting.Educate customers on workflow efficiency, testing volumes, and actionable data insights.Present Abbott’s value proposition in high-level customer meetings.Conduct workflow analysis to improve turnaround times and customer satisfaction.Identify and support at-risk accounts and contribute to account growth strategies.Assist with product training for internal teams (sales, marketing, technical services).Participate in monthly team calls, webinars, and professional meetings.Travel up to 75%, including occasional weekends and short-notice trips.Required Qualifications:
Bachelor of Science in Medical Technology or Nursing (or equivalent degree from an accredited institution)Registered Medical Technologist or Registered Nurse in the state of residenceMinimum 3 years of continuous experience in a clinical lab or critical-care/infectious disease environmentAt least 1 year of experience with implementation or Point-of-Care TestingProficient in Microsoft Word, Excel, PowerPoint, Outlook, and PDF toolsStrong written and verbal communication skills, with the ability to teach complex subjects to diverse audiencesProven ability to work independently and collaboratively across multiple tasksPreferred Qualifications:
Management, supervisory, or Point-of-Care Coordinator (POCC) experienceAdvanced degree and/or sales experience5+ years of experience as a Medical Technologist or Registered NurseExtensive knowledge of Point-of-Care Testing and infectious diseases.Demonstrated excellence in customer service, training, and troubleshootingFamiliarity with instrument connectivity and integration in healthcare environmentsAbility to complete assignments accurately and independently with minimal guidance
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