Technical Consultant

Purpose The Service Delivery Engineer is responsible for delivering hands-on managed services activities end-to-end, ensuring tasks are completed to standard, within agreed timelines, and properly closed out. The position requires a technically capable, delivery-focused individual who can work across multiple customer environments, collaborate closely with engineers, run service delivery calls, and maintain strong standards in documentation, communication, and task closure. Work Overview Execute hands-on MSP delivery activities end-to-end, ensuring work is completed to standard and within agreed timelines. Lead customer onboarding activities and ensure a smooth transition into steady-state support operations. Work closely with L1/L2/L3 engineers to plan, deliver, validate, and close technical tasks across customer environment Implement and support technical activities across client infrastructure including endpoints, servers, networking, and security controls. Configure, maintain, and ...