Technical Consultant

Be a point of reference for our customers for technical aspects, ensuring high quality services in the Medical IT arena, work from a high competences European Customer Service Center.

You are responsible to

• Clearly understand performance expectations in terms of technical services and support.
• Meet with EDI services, applications and sales teams as required to provide customer feedback, assist with project plans and align schedules.
• Assist in providing technical direction and support to Application and Testing teams.
• Support the EDI Incident Support team in the accumulation and distribution of technical information.
• Keep Philips EDI service information database updated.
• Provide technical advice on software and hardware upgrades and changes to setup and functionalities.
• Interface to the Research & Development teams for software ...