Job Description

Meet the Team

You will join the Global Technical Assistance Center (TAC), a team of elite technical authorities dedicated to supporting Cisco’s most critical customers. We are a collaborative group of software-knowledgeable innovators who bridge the gap between complex network challenges and real-world business outcomes. Our team culture thrives on technical excellence, mutual respect, and a shared passion for powering an inclusive future through reliable connectivity.

Your Impact

As a senior-level technical authority, you will be a cornerstone of customer success within the SD-WAN domain. Your role extends beyond troubleshooting; you will own the technical relationship during critical incidents, drive product quality by partnering with Engineering, and elevate the entire organization through mentorship and knowledge sharing.

  • Lead the resolution of high-complexity technical cases for Cisco SD-WAN fabrics, acting as a final point of escalation. <...

Apply for this Position

Ready to join Cisco Systems? Click the button below to submit your application.

Submit Application