Job Description
**Who You Are**:
- You will provide 2nd/3rd level technical support for Firepower Security technologies to Cisco customers, partners, account teams, and other Technical Assistance Center engineers
- You will also provide technology/product training and intellectual property material as required
- You'll act as focal point for large account network problem resolution.
Cisco Services strives to bring value for Cisco customers by providing outcomes that solve key business problems. We do this through a focus on driving growth in our current portfolio while investing in new business models that create lasting differentiation for Customers, Partners, Employees and Shareholders.
**Roles and Responsibilities**:
- Provide technical support for Cisco security products to Cisco customers, partners, account teams, and other internal technical support teams.
- Submit complete and correct defect reports with collaboration and supervision.
- Work with mínimal direction and ex...
- You will provide 2nd/3rd level technical support for Firepower Security technologies to Cisco customers, partners, account teams, and other Technical Assistance Center engineers
- You will also provide technology/product training and intellectual property material as required
- You'll act as focal point for large account network problem resolution.
Cisco Services strives to bring value for Cisco customers by providing outcomes that solve key business problems. We do this through a focus on driving growth in our current portfolio while investing in new business models that create lasting differentiation for Customers, Partners, Employees and Shareholders.
**Roles and Responsibilities**:
- Provide technical support for Cisco security products to Cisco customers, partners, account teams, and other internal technical support teams.
- Submit complete and correct defect reports with collaboration and supervision.
- Work with mínimal direction and ex...
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