Technical Content Writer (Contract to hire)

Job Summary: As a Technical Content Writer, you'll create clear, engaging documentation and tutorials that simplify complex SaaS features. You'll collaborate with cross-functional teams to craft user guides, release notes, and 'how-to' content that enhances product understanding and user experience.

Key Responsibilities

• Create and maintain product documentationincluding:
• User guides and knowledge base articles
• Product feature documentation
• Release notes and 'What's New' updates
• Product tours and walkthroughs
• Develop 'How-to' videos, tutorials, and quick-start demos that simplify product usage.
• Work with product and marketing teams to ensure consistency in voice, tone, and accuracy across all content.
• Continuously improve documentation based on feedback from internal teams and customers.
• Quickly learn new tools, products, and technologies to translate tech...