Technical Customer Advisor

Type of position:

Full-time position

Key languages:

Fluent level of Norwegian or Danish

English

Sector:

Customer Service / Technical Support

About our Client:

Would you like to work for the most famous search engine company in the world? You will be working on an exciting project and you will have access to a tool lab' where you can get familiar with all the smart home devices that you will be providing support for. Does it sound like a great opportunity to you ? We think so too

The Offer:

• Assist the customer by phone, emails and chat;
• Offer technical assistance on the tools (smart home devices: cameras, virtual assistant etc..);
• Troubleshoot and define the correct escalation process when necessary;
• Show yourself always available to understand and ask clear questions to help the customer;
• Identify, study and propose the best solution to help your customer;
• ...