Job Description

Do you get satisfied from helping customers with technical issues? Do you have excellent listening and questioning skills? And do you have a problem-solving mentality?

Then this job in sunny and vibrant Barcelona might be for you! 

Your responsibilities and impact working as a Technical Customer Service Specialist will be:

  • Supporting customers with inquiries related to digital payment services, focusing on technical questions by phone, chat and email

  • Assist new customers with their account activation, transaction status queries and financial requests

  • Maintaining and updating the customers' accounts

  • Ensuring high-quality service and maintaining strong customer relationships

  • What's in it for you?

  • Type of contract: Indefinite

  • Fulltime, working hours are Monday - Friday 08-20 and Saturdays 10-14 

  • Salary: 1500€ + performance bonus of potentially 200€ p...

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