Job Description

Job Title: Customer Support Manager (IT)

Department: Customer Services

Reporting To: Program Manager

Location: Panaji, Goa India

Job Type: Work from office


Company Profile

Open Destinations Limited (ODL) is a leading technology provider exclusive to the travel industry, with 25 years’ real world experience. Our team consists of 500+ travel tech experts, solving the biggest technological issues that tour and rail operators face. 10,000 travel professionals use our technology every single day. They chose us because our technology is richer, more complete and more customer centric than any other in the marketplace.


Duties and Responsibilities

  • Oversee the Ticket Management System, ensuring accurate and timely ticket resolution.
  • Meet ticket SLAs as agreed upon with customer...

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