Job Description

A leading digital marketing firm in Canada seeks a Customer Success Specialist to enhance customer satisfaction and retention. Responsibilities include managing support tickets, providing technical assistance, and engaging customers via video calls. Candidates should have at least 2 years in a technical support role, strong problem-solving skills, and proficiency with ticketing platforms. This position offers a competitive salary ranging from $55,000 to $70,000 CAD along with comprehensive benefits and a commitment to work-life balance.
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