Job Description

What You'll Do

  • Provide regional technical support and troubleshooting for customer issues
  • Manage customer complaints, including RMA coordination and 8D reporting
  • Conduct technical training, seminars, and product support for customers and internal sales teams
  • Advise customers on component usage, applications, and production process best practices
  • Prepare and maintain clear technical documentation and reports
  • Support ad-hoc technical tasks as assigned

Requirement

  • Diploma or Degree in Electronics Engineering or a related discipline
  • At least 5 years of experience in customer support, RMA handling, or electronics-related roles
  • Strong communication and coordination skills with customers and internal stakeholders
  • Willingness to learn and support online seminars, training sessions, and technical documentation
  • Able to work independently with FAE support
  • Open to occasional travel within Asia, when required

Kindly email your resume in a detailed Word format to 

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

DID:

20 Cecil Street, #08-09 PLUS Building Singapore

EA License No. 02C4944
Registration No. R

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