Job Description
Hiring for EUC Delivery Lead / EUC Tower Lead (Technical Delivery manager)
Location: Bengaluru, India (Onsite – 5 Days Work from Office)
Employment Type: Full-time
How to Apply:
Send your resume to:
Suneetha:
Role Summary
The EUC Delivery Lead is accountable for end-to-end steady-state service delivery across critical End User Computing (EUC) towers. This role requires a hands-on technical leader who ensures service stability, team productivity, operational governance, and superior customer experience within a managed services environment.
Technology Scope (Must Have)
VDI: VMware Horizon VDI, Azure Virtual Desktop (AVD)
Endpoint Management: Microsoft SCCM, Microsoft Intune
Endpoint Security: Microsoft Defender (Endpoint / AV / EDR)
Key Responsibilities
Service Delivery & Customer Experience
Own SLA, KPI, and OLA performance across EUC towers
Drive CSAT/NPS outcomes through service quality and delivery excellence
Act as the escalation ...
Location: Bengaluru, India (Onsite – 5 Days Work from Office)
Employment Type: Full-time
How to Apply:
Send your resume to:
Suneetha:
Role Summary
The EUC Delivery Lead is accountable for end-to-end steady-state service delivery across critical End User Computing (EUC) towers. This role requires a hands-on technical leader who ensures service stability, team productivity, operational governance, and superior customer experience within a managed services environment.
Technology Scope (Must Have)
VDI: VMware Horizon VDI, Azure Virtual Desktop (AVD)
Endpoint Management: Microsoft SCCM, Microsoft Intune
Endpoint Security: Microsoft Defender (Endpoint / AV / EDR)
Key Responsibilities
Service Delivery & Customer Experience
Own SLA, KPI, and OLA performance across EUC towers
Drive CSAT/NPS outcomes through service quality and delivery excellence
Act as the escalation ...
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