Job Description

JOB DESCRIPTION

We are currently seeking a Technical Developer for PKMS to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Role: Manhattan PkMS (WMS) Administrator
Location: PAN India (Bangalore, Hyderabad, Gurgaon, Noida, Chennai, Pune)
Experience: 5–8+ years
Must‑have: Manhattan PkMS administration, logistics/DC operations, StayLinked (Telnet/TE for RF), MarkMagic (label design/print), SQL & scripting, printer/RF fleet management, incident & change management.

Key Responsibilities

Manhattan PkMS Administration

  • Configure and maintain PkMS components (allocation, cartonization, wave planning, replenishment, slotting, packing, shipping, returns).
  • Manage environments (DEV/UAT/PROD); plan and execute upgrades, patches, and hotfix deployments with rollback strategies.
  • Administer user roles, profiles, permissions, menu paths, and operational controls.
  • Monitor and tune batch jobs, queues, and interface processes (FTP/MQ/API); ensure EDI/ASN data integrity and timely acknowledgments.
  • Troubleshoot functional issues (e.g., pick/ship discrepancies, wave failures, label routing), and resolve root causes across application, DB, and infra layers.

    • StayLinked (RF/TE) Administration

  • Configure Telnet/TE sessions, device groups, screen reformatting, and session persistence for Zebra/Honeywell RF devices.
  • Manage firmware/configuration rollout, device enrollment, and keepalive strategies to reduce session drops.
  • Monitor RF performance and triage connectivity issues (Wi‑Fi, DHCP, certificates, firewall rules); collaborate with Network/Infra.

    • MarkMagic (Label & Forms) Administration

  • Design, version, and deploy labels and documents (shipping labels, carton labels, packing slips, compliance labels) using MarkMagic.
  • Implement GS1, UCC/EAN/GTIN, SSCC, AI standards; ensure carrier compliance (e.g., UPS/FedEx/DHL, retail mandates).
  • Orchestrate print queues, templates, and routing rules; manage Zebra/Honeywell/Printronix printers; optimize DPI/speed/media.

    • Operations, Quality & Compliance

  • Own SLA performance (uptime, response/resolution), incident/problem/change management (ITIL).
  • Maintain runbooks, SOPs, and configuration documentation; lead operator training and hypercare for major releases.
  • Partner with DC operations, IT, and vendors on continuous improvement (cycle time, pick accuracy, label defects, RF stability).

    • Required Qualifications

  • 5–8+ years in WMS administration (preferably Manhattan PkMS or WMOS), supporting live DC operations.
  • Hands‑on with StayLinked (Telnet/TE for RF), device sessions, screen reformatting, groups, policies.
  • Hands‑on with MarkMagic (CYBRA) for label/forms design, template management, print routing, and printer setup.
  • Strong logistics domain knowledge: inbound (ASN/receiving), inventory, putaway, slotting, wave planning, picking, packing, shipping, returns, yard/door scheduling.
  • Technical skills: SQL (Oracle/DB2), shell scripting (AIX/Linux), log analysis, job scheduling, and performance tuning.
  • Experience with barcode standards (Code128, QR, Interleaved 2 of 5), GS1 data structures, SSCC and pallet/carton labeling.
  • RF/printer fleet management: Zebra/Honeywell devices, Wi‑Fi basics (WPA2/3, roaming), print drivers, media calibration.
  • Strong incident management, root‑cause analysis, stakeholder communication, and documentation skills.

    • Preferred / Nice‑to‑Have

  • Experience with AIX/Linux/Windows Server for PkMS hosting.
  • Knowledge of carrier integrations, EDI X12 (856/940/945), message brokers (MQ), and Sterling Integrator (or similar).
  • Exposure to MHE (conveyors, put‑to‑light, voice picking), Pick/Put Wall processes, and slotting optimization.
  • Scripting/automation (Python/PowerShell), dashboards (Grafana/ELK), or label QA automation.
  • Certifications: ITIL, GS1 barcode, Zebra setup/maintenance, or Manhattan platform training.

    • About NTT DATA

    NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

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