Job Description

Job Description

  • Create training programs and learning paths that help new hires ramp up quickly and effectively.
  • Build ongoing learning programs that ensure our people stay sharp on product updates and industry shifts.
  • Organize hackathons, knowledge-sharing sessions, and workshops that spread innovation across regions.
  • Develop certifications that validate skills and expertise, ensuring our teams stay confident and credible.
  • Help team leaders and technical experts apply consistent best practices worldwide, while bringing feedback back to improve our products and processes.

    • What we expect from you?

  • 5+ years in enablement, technical training, learning & development, or related roles (SaaS, Martech, or enterprise software preferred).
  • Prior experience working with technical teams (, Solution Architects, Pre-Sales, or Product Specialists) or building technical content.
  • Bachelor’s degree in Computer Science, Engineering, Education/Instructional Design, or related field (or equivalent practical experience).
  • Understanding of SaaS / cloud technologies and enterprise client use cases; comfortable with APIs, integrations, and SaaS architecture.
  • Proven ability in curriculum development, instructional design, and building scalable learning paths. Ability to simplify complex technical concepts into digestible, practical training content.
  • Strong facilitation and presentation skills, with excellent written communication for playbooks, guides, and certifications. Experience coaching technical experts and standardizing best practices across multiple regions.
  • Experience working cross-functionally with Product, Customer Success, Sales, or Marketing teams in a global environment.

    • Hold on! Life’s a two-way road! Here’s what you’ll enjoy while spending time with us (perks, anyone?)

  • a chance to work in an international, diverse, and inclusive environment,
  • access and opportunity to gain a limitless network all over the globe,
  • a chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria,
  • to be part of an industry that’s shaping the future of customer experience
  • access to many hard and soft skills pieces of training to help you improve and challenge yourself,
  • access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge.
  • space to share your skills through training sessions and workshops if you wish. Sharing is caring!
  • the infamous team activities that are bursting with fun,
  • no Dress Code!

    • Apply for this Position

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