Job Description
Job description:
Are you passionate about clean energy and skilled in technical troubleshooting and support? Join our dynamic and growing team in the solar energy sector as a Technical Support Engineer and play a key role in delivering high-quality service and system reliability.
Key Responsibilities
* Provide technical support and troubleshooting for solar PV systems during pre- and post-installation stages.
* Develop and deliver accurate technical designs required for sales pack preparation.
* Prepare, compute, and analyze pre-installation documentation to support smooth project execution.
* Coordinate with the Installation Manager on system requirements, configurations, and technical validations.
* Ensure all documents and designs comply with safety standards, technical specifications, and timelines.
* Monitor, manage, and resolve after-sales technical service tickets.
* Review and revise post-installation docume...
Are you passionate about clean energy and skilled in technical troubleshooting and support? Join our dynamic and growing team in the solar energy sector as a Technical Support Engineer and play a key role in delivering high-quality service and system reliability.
Key Responsibilities
* Provide technical support and troubleshooting for solar PV systems during pre- and post-installation stages.
* Develop and deliver accurate technical designs required for sales pack preparation.
* Prepare, compute, and analyze pre-installation documentation to support smooth project execution.
* Coordinate with the Installation Manager on system requirements, configurations, and technical validations.
* Ensure all documents and designs comply with safety standards, technical specifications, and timelines.
* Monitor, manage, and resolve after-sales technical service tickets.
* Review and revise post-installation docume...
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