Technical Engineer - Surgical Robotics

Location: Delhi, Mumbai, Chennai/Bangalore, Kolkata, Hyderabad

Job Responsibilities:

1. System Installation and Configuration:

- Lead the installation and configuration of robotic surgical systems in healthcare institutions, ensuring compliance with technical specifications and guidelines.

- Provide technical expertise during the setup process to optimize system performance.

2. Troubleshooting and Technical Support:

- Diagnose and resolve technical issues related to robotic systems through remote support or on-site intervention.

- Collaborate with Clinical team to provide timely and effective solutions to end-users.

3. Preventive Maintenance:

- Develop and implement preventive maintenance schedules for robotic systems to minimize downtime and ensure continuous functionality.

- Conduct routine inspections and updates to prevent potential issues.

4. Training and Documentation:

- Deliver technical training to healthcare professionals and internal staff on the use and maintenance of robotic surgical systems.

- Create and update technical documentation, manuals, and troubleshooting guides.

5. Collaboration with R&D:

- Work closely with the research and development team to provide insights and feedback from a technical perspective.

- Participate in testing and validation of new software and hardware releases.

6. Quality Assurance:

- Contribute to the development and implementation of quality assurance processes for robotic systems.

- Assist in the investigation and resolution of any technical issues related to product quality.

Qualifications:

1. Bachelor’s degree in Engineering, Cor a related technical field; advanced degree is a plus.

2.Proven experience in technical support or engineering roles in the medical device industry.

3.Familiarity with robotic systems and control systems is highly desirable.

4. Strong problem-solving and analytical skills.

5. Excellent communication skills and the ability to collaborate effectively with cross-functional teams.

6. Willingness to travel for on-site technical support and installations.