Job Description
- Schedules with customers on preventive maintenance activities.
- Performs onsite comprehensive preventive maintenance.
- Uploads preventive maintenance reports to Field Service Management System.
- Updates tickets in a timely manner in Field Service Management System.
- Provides technical assistance to Level 1 Engineers.
- Provides onsite or offsite support to customers.
- Prepares incident reports if required.
- Handles small scale projects independently and assists in large scale project deployment.
- Assists in project deployment and ensures deployment is according to timeline.
- Provides input to develop documents for projects.
- Captures and updates project implementation technical issues for lessons learned.
- Conducts project testing and commissioning with customers.
- Updates installation tickets in a timely manner in Field Service Management System.
- Updates Tim...
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