Job Description

  • Schedules with customers on preventive maintenance activities.
  • Performs onsite comprehensive preventive maintenance.
  • Uploads preventive maintenance reports to Field Service Management System.
  • Updates tickets in a timely manner in Field Service Management System.
  • Provides technical assistance to Level 1 Engineers.
  • Provides onsite or offsite support to customers.
  • Prepares incident reports if required.
  • Handles small scale projects independently and assists in large scale project deployment.
  • Assists in project deployment and ensures deployment is according to timeline.
  • Provides input to develop documents for projects.
  • Captures and updates project implementation technical issues for lessons learned.
  • Conducts project testing and commissioning with customers.
  • Updates installation tickets in a timely manner in Field Service Management System.
  • Updates Tim...

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