Technical Field Engineer

What success looks like in this role:

The Field Engineer performs activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop/laptop computers, printers, and peripherals.

• Proven experience in a Deskside support environment performing fault investigation, triaging, and resolution.
• Experience with desktop support, server support, hardware, network and software installation and troubleshooting
• Experience with supporting a corporate Windows environment
• Printing (installation, deployment, configuration, disposals)
• Software and Hardware diagnostic skills and building/upgrading PC's
• Test and Tag experience highly regarded
• Minimum of 6months experience in supporting Deskside support environment
• Ensure customer satisfaction throughout all transactions.

You will be successful in this role if you have:

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