Job Description

Job Summary


We are seeking a Proactive IT Support Specialist to provide day-to-day technical assistance to internal users while maintaining high standards of professionalism, security, and efficiency.

This role is the first point of contact for all IT-related support requests, providing hands-on technical assistance to resolve hardware, software, system, and network issues in a timely manner.


Key Responsibilities:



  • Analyze and troubleshoot complex IT problems using technical knowledge of Windows environments and enterprise applications.

  • Administer Google Workspace services including email migration, account setup and security configuration.

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