Job Description

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!


Job Role : Technical Implementation Engineer (Integrations)

Location: Pune (Hybrid ,3 days from office a week)

Experience: 5–10 years

Department: Cybersecurity Engineering / Professional Services

Role Type: Implementation + Integration Engineering

Role Overview

We are seeking a highly skilled with strong work ethics - Implementation Engineer to design, implement, and support integrations between enterprise cyber-security platforms and systems such as ServiceNow, Splunk, Jira, CMDBs, SIEM/SOAR platforms, Cloud services, and custom-built data pipelines .

The ideal candidate has strong experience working with APIs, automation workflows, data transformations, authentication frameworks, and enterprise IT ecosystems .

Experience with platforms like Qualys or other vulnerability/asset/security tools is preferred but not mandatory .

The candidate has to develop/upskill strong background in Qualys ecosystems and products.

Note - Title will be of 'Technical Implementation Engineer'. Sr/Lead title will depend upon multiple factors including Interview performance/feedback & Total yrs of experience

Role will involve Night shifts & relocation to Pune is required for this role

Key Responsibilities

You will own below pieces ofQualys Integration & Implementation projects with Customers across multiple time zones including and not limited to -

1. Integration Implementation

  • Implement end-to-end integrations with ITSM platforms (ServiceNow, BMC, Jira) including:CMDB synchronizationTicketing automation workflowsData lifecycle management
  • Integrate with SIEM platforms (Splunk, QRadar, Sentinel) for:Log ingestionCorrelation dashboardsVulnerability/event forwarding
  • Configure and manage cloud integrations for AWS, Azure, GCP.

    • 2. API Development & Automation

  • Build and customize connectors using:REST / SOAP APIsWebhooksData ingestion pipelines (e.g., Splunk HEC, Kafka, SQS, EventHub)
  • Write automation scripts using Python, PowerShell, Bash.

    • 3. Data Mapping & Transformation

  • Map and normalize cybersecurity data:AssetsVulnerabilitiesCompliance controlsConfiguration items
  • Handle ETL logic (extract, transform, load) for large datasets.

    • 4. Customer Delivery

  • Conduct discovery workshops to capture technical requirements.
  • Prepare integration design documents (HLD, LLD) and implementation plans.
  • Execute deployments, validate functionality, and ensure performance optimization.
  • Conduct UAT, fix issues, and deliver final operational handover.

    • 5. Troubleshooting & Support

  • Diagnose API/authentication issues (OAuth2, JWT, Basic Auth, API Keys).
  • Resolve dataflow failures, timeouts, duplicate records, and mapping gaps.
  • Provide post-implementation support and optimization.

    • Mandatory Skills (Similar Tech Stack) — NOT tool-specific

    Candidates must have experience with any two of the following groups -

    ITSM Platforms

  • ServiceNow ITSM / CMDB
  • BMC Helix, Jira, Cherwell
  • Experience with MID Server, discovery logic, and CMDB relationships

    • SIEM / SOC Tools

  • Splunk (add-ons, HEC, dashboards, ingestion pipelines)
  • QRadar, Elastic, Azure Sentinel, LogRhythm

    • Tech Stack & Automation

  • REST APIs, JSON, XML, YAML
  • Python, PowerShell, Bash
  • Webhooks, schedulers, cron jobs
  • ETL/data pipeline experience

    • Infrastructure

  • Linux server administration
  • Basic networking (VPN, proxies, certificates, firewalls)
  • Cloud (AWS/Azure/GCP) fundamentals

    • Preferred Skills (Not Mandatory, but Highly Valued)

    Experience with any security platform such as:

  • Qualys (VMDR, CSAM, Cloud connectors)
  • Tenable, Rapid7, Wiz, CrowdStrike, Defender
  • Vulnerability management concepts
  • Cloud security basics
  • Asset inventory and CMDB best practices

    • Ideal Candidate Traits

  • Strong problem-solving mindset
  • Can simplify complex tech for customers
  • Works independently with enterprise clients
  • Strong communication & documentation skills
  • Passion for automation and integration engineering

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