Technical Implementation Specialist

Technical Implementation Specialist
Remote


About the Role:

This is a cross-functional role working on the Client Success Team in close partnership with Product & Engineering. As a Technical Implementation Specialist, you will be responsible for partnering with the Product Management, Engineering, and Client Success team while interacting with clients throughout the implementation process to ensure a successful client launch. The Technical Implementation Specialist will monitor the timeline of all technical deliverables throughout the onboarding stage of a new client and will apprise the client and Client Success team of delays or needs for escalation. Upon completion of implementation, the Technical Implementation Specialist will work closely with the Client Success team to ensure that reporting delivered to the client is in line with the client’s expectations. 

Essential Job Functions:

1. Work with stakeholders in school districts ...