Technical Instructor

Develop and deliver effective training using a variety of methods, including hands-on training materials and technical documents.

Coordinate movement of engines and training aids, confirm classroom space, and provide cost quotes for customer training.

Complete necessary paperwork for data entry in the training database.

Assist the service department with diagnostics and troubleshooting of equipment malfunctions.

Schedule and deliver quality training as required.

Maintain strong relationships with Customer Service Managers, Service Technicians, Technical Communicators, and Caterpillar training personnel.

Ensure all training meets the expectations and needs of participants, Finning, and Caterpillar.

Maintain relevant and current knowledge of all new products.

Develop agendas, objectives, exams, shared course manuals, and presenta...