Job Description

Responsibilities

  • Act as the Technical Architect (all genders) for all AI-based integrations that contribute to an Agentic model framework, ensuring scalable, secure, and maintainable architectures.
  • Design and implement custom agents across key enterprise ecosystems — including Microsoft M365 Copilot, Microsoft Security Copilot, Salesforce Agentforce, and ServiceNow NowAssist.
  • Manage external development partners for the development of more advanced capabilities where needed.
  • Define, build, and maintain all prompting, grounding, and contextualization frameworks required for generated AI agents.
  • Create and maintain technical documentation, demo environments, architecture diagrams, and design blueprints, ensuring clarity and alignment across teams.
  • Collaborate with cross-functional stakeholders (Product, R&D, Partner Engineering, and Business Development) to deliver integrated, end-to-end AI solutions.
  • Participate in customer-facing meetings, workshops, and events to demonstrate prototypes, proof-of-concepts, and reference architectures.
  • Stay ahead of emerging trends in Agentic AI, RAG architectures, and enterprise AI orchestration frameworks to inform TeamViewer’s roadmap.

    • Requirements

  • Several years of experience in software architecture, AI engineering, or Enterprise application integration roles.
  • Bachelor’s degree in Computer Science, Software Engineering, or related technical field (Master’s preferred).
  • Proven experience architecting or integrating AI agent frameworks (e.g., OpenAI GPT, Copilot extensibility, Salesforce Agentforce, ServiceNow NowAssist).
  • Strong understanding of API-based and event-driven architectures, OAuth 2.0, and secure enterprise integration patterns.
  • Solid knowledge of RAG (Retrieval-Augmented Generation), and prompt engineering concepts.
  • Excellent communication and documentation skills; ability to explain complex technical designs to business and partner audiences.
  • Passion for exploring new AI-driven integration paradigms and driving innovation in enterprise automation.

    • What we offer

  • Onsite Onboarding in our HQ office for an optimal start

  • Great compensation and benefits packages including company achievement bonus and stock-based options, regular salary reviews

  • Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer

  • Public transport friendly offices

  • Option to lease an e-bike

  • Special terms for local gyms

  • Access to Corporate Benefits platform with many discounts

  • Regular Team events and company-wide celebrations

  • Open door policy, no dress code rules, frequent all Hands and Leadership Lunches

  • Hybrid and Flexible work time with up to 60% home office

  • Work From Abroad Program allowing up to 40 days of work outside your contracting country

  • We celebrate diversity as one of our core values, join and drive one of the c-a-r-e initiatives together with us!

    • Apply for this Position

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