Technical IT Service Manager_D-1622

About the Job

As a Technical IT Service Manager at Allianz, you will play a key role in shaping and delivering a high-performing Informatica IDMC (Intelligent Data Management Cloud) Service. In this role, you’ll have the opportunity to apply your expertise to ensure seamless service delivery, maximize performance and availability, and directly contribute to customer satisfaction. You’ll also have the chance to enhance and drive improvements in our service management framework, making a real impact on both the business and your professional growth.

What you do

• Oversee the full lifecycle of IDMC Data Products services, from planning and design to delivery and retirement, ensuring alignment with business needs.

• Manage incident, problem, and change management processes to guarantee timely resolution and minimal business disruption.

• <...