Technical Lead

Job Description : Tech Lead

About the Role:

We are seeking a Tech Lead who will play a pivotal role in building, guiding, and

scaling our technology team. This role requires a balance of technical architecture,

leadership, and people management, with a strong focus on long-term scalability

and IT strategy. The Tech Lead will be responsible for defining the technology stack,

designing robust architecture, and ensuring smooth execution across multiple

products while mentoring and managing the team.

Key Responsibilities (KRAs)

Technology Architecture & Strategy

• Define and own the organization’s tech architecture roadmap for scalability,

security, and performance.

• Evaluate, recommend, and finalize the technology stack and tools for various

products.

• Ensure seamless integrations across internal systems (CRM, HRMS, ATS, AI

platforms, etc.) and customer-facing products.

Team Building & Leadership

• Recruit, onboard, and nurture top technical talent.

• Mentor developers, testers, and other tech team members to ensure high

performance.

• Manage probation confirmations, appraisals, and performance exits where

necessary.

• Build a strong culture of collaboration, learning, and accountability within the tech

team.

Execution & Delivery

• Oversee development, testing, and deployment of multiple products/projects.

• Conduct code reviews, design reviews, and process audits to maintain technical

excellence.

• Plan team bandwidth, allocate resources, and ensure timely delivery of

milestones.

• Run strategic and tactical tech meetings with stakeholders and management.

Cross-functional Collaboration

• Act as a bridge between the Tech Head, Product Managers, and Business

Leaders.

• Translate business goals into scalable technical solutions.

• Collaborate with CX, Sales, Marketing, HR, and Finance teams to align systems

and product capabilities.

Scalability & Process Building

• Establish and implement engineering best practices, including CI/CD pipelines,

testing frameworks, and documentation standards.

• Anticipate future business needs and ensure the tech ecosystem is designed for

scalability and flexibility.

• Drive adoption of automation, AI integrations, and emerging technologies where

applicable.

Key Performance Indicators (KPIs)

• Architecture Success: Stability, scalability, and maintainability of systems.

• Delivery Metrics: On-time delivery of milestones, reduced technical debt.

• Team Health: Retention, performance ratings, and engagement of tech team

members.

• Cross-functional Impact: Seamless collaboration with Product, CX, and Business

teams.

• Process Maturity: Adoption of CI/CD, testing, monitoring, and documentation

practices.

Requirements

• Experience: 8+ years in software development with at least 2+ years in a

leadership/architect role

• Strong experience in designing scalable architectures across multiple domains

• Strong coding skills in Node.js, TypeScript and proficiency in web frameworks

like ReactJS/NextJS

• Comfortable with cron jobs, RESTful APIs, containerization (Docker/Kubernetes)

and AWS

• Experience with RDBMS like MySQL and NoSQL databases like MongoDB and

Redis

• Proven track record of building and managing high-performing teams

• Generalist mindset — exposure to web, mobile, CRM systems, AI/ML, and

integrations

• Excellent communication, leadership, and mentoring skills

• Strategic thinker with hands-on ability to deep-dive into technical challenges

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