Job Description

Key Responsibilities

  • System and portfolio analysis to identify migration and/or improvement recommendations
  • Design and perform system management (including health checks), installations and configuration management, server/content management, preventative and corrective maintenance, troubleshooting, security and license management, performance monitoring and management activities
  • Provide administration and operations support
  • Interface with users and systems engineers to resolve technical and user problems
  • Oversee Change Management activities on supported systems
  • Perform capacity planning, COB testing, and disaster recovery planning and design as applicable
  • Recommend changes to procedures that result in operational optimization
  • Participate in root‑cause analysis reviews when applicable
  • Work closely with application teams
  • Consult for ...

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