Job Description

Desired Competencies (Technical/Behavioral Competency)

Must-Have**

(Ideally should not be more than 3-5)

  • Bachelor’s or Master’s degree in Computer Science, Data Science, AI/ML, or related field.
  • Proven experience in building and deploying AI/ML models in production, preferably in ITOM or ITSM domains.
  • Strong knowledge of LLMs, NLP, GenAI frameworks (e.g., LangChain, Hugging Face, OpenAI, Azure OpenAI)
  • Working knowledge of RAG, MCP
  • Hands-on experience with cloud platforms (AWS, Azure, GCP) and MLOps tools.
  • Familiarity with SaaS architecture, microservices, APIs, and containerization (Docker, Kubernetes).
  • Working knowledge of MCP (Model Context Protocol) for managing contextual integrity and dynamic prompt orchestration in GenAI systems.
  • Understanding of Agentic AI architectures for autonomous task execution, planning, and orchestrati...

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