Job Description
Area(s) of responsibility
Primary Skill: Oracle RightNow Cloud Service
Required Additional skill: Oracle Sales Cloud Sales Force Automation
Job Description: Oracle RightNow Service Cloud Consultant
Role Overview
The Oracle CX Consultant will be responsible for implementing, customizing, and supporting Oracle Customer Experience (CX) solutions, including Service Cloud, Sales Cloud and CDM. The ideal candidate will possess a blend of technical, functional, and soft skills to deliver high-quality solutions and drive business value for clients.
Key Responsibilities
Technical Skills
Primary Skill: Oracle RightNow Cloud Service
Required Additional skill: Oracle Sales Cloud Sales Force Automation
Job Description: Oracle RightNow Service Cloud Consultant
Role Overview
The Oracle CX Consultant will be responsible for implementing, customizing, and supporting Oracle Customer Experience (CX) solutions, including Service Cloud, Sales Cloud and CDM. The ideal candidate will possess a blend of technical, functional, and soft skills to deliver high-quality solutions and drive business value for clients.
Key Responsibilities
Technical Skills
- Develop and customize Oracle RightNow Service Cloud components, including (Mandatory to have)
- Reports and Dashboards/Scheduling
- Widget Customizations, Customer Portal configuration
- Custom Scripts and Addins
- Javascript API, Custom Process (CPM), Custom scripts
- ...
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