Job Description

Description GSPANN is hiring a Technical Lead with expertise in Salesforce Consumer Goods Cloud. The role focuses on Retail Execution, Visit Management, integrations, and mobile-first Salesforce implementations using Apex and Lightning technologies.

Role and Responsibilities

  • Design, develop, and customize Salesforce Consumer Goods Cloud (CGC) solutions for Retail Execution, store visits, audits, and surveys.
  • Build, enhance, and maintain Apex classes, triggers, Visualforce pages, Lightning Web Components (LWC), and declarative configurations.
  • Implement Visit Management workflows, KPI tracking, and operational reporting dashboards.
  • Integrate Salesforce with external systems using APIs and ensure data accuracy and consistency.
  • Optimize mobile and offline user experiences for field sales representatives.
  • Work closely with business stakeholders to translate functional requirements into scalable technical solutions.

    • Skills and Experience

  • 12+ years of overall IT experience, including 3+ years in Salesforce Consumer Goods Cloud.
  • Strong functional understanding of Salesforce Sales Cloud, Service Cloud, and Consumer Goods Cloud.
  • Hands-on experience with Retail Execution, Visit Management, Retail Store Audits, and Order Capture.
  • Proficiency in Apex, Visualforce, Lightning Web Components (LWC), and Salesforce configuration.
  • Solid knowledge of Salesforce data model, security model, and integration patterns.
  • Understanding of Consumer Goods industry processes and Retail Execution KPIs.
  • Salesforce certifications, such as Platform Developer II or Consumer Goods Cloud Accredited Professional, are preferred.
  • Strong communication, leadership, and problem-solving capabilities.
  • Experience supporting mobile solutions for field users.
  • Familiarity with Agile delivery models and Salesforce DevOps practices.

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