Technical Lead, Support Engineering

About Accedo

Accedo is a global leader in video experience transformation, trusted by brands like Netflix, Disney, HBO, and NBCUniversal. We help video service providers deliver world-class experiences, improve operational agility, and reach millions of users worldwide.

About the Role

We are looking for a Technical Lead to join our Global Operations & Engineering Team in Delhi. You will work on scalable backend systems, client apps, and operational reliability, solving challenging problems and ensuring smooth experiences for millions of users.

Responsibilities:

• Provide technical leadership to developers on support-related tasks/issues
• Manage local and remote developer teams within the region
• Responsible for bug fixes in the production applications and verify resolution
• Feature development, SDK updates, code enhancement, refactoring, and review
• Write unit and integration tests
• Customer discussions, r...