Technical Lead – User Experience & Support

Zuler is a global leader in remote desktop and cloud computing, revolutionizing connectivity with cutting-edge cloud rendering and real-time communication technologies. With over 180 million installed devices and a team of experts from top tech companies, Zuler delivers high-performance solutions that empower users worldwide.

About DeskIn

DeskIn, being a key featured product from Zuler, is a next-generation Remote Lifestyle & Remote Access platform, serving both Personal (B2C) and Enterprise (B2B) users globally. We’re building a world-class technical support and experience function as we scale.

Role Overview

We are looking for a Technical Lead to lead DeskIn’s technical support function, ensuring excellent user experience across personal and enterprise users. This role bridges technical troubleshooting, product feedback, and cross-region collaboration with engineering teams in China and product/marketing teams in Singapore.

Key Responsibil...