Technical Manager

About ISS:

ISS is a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive, and enjoyable – delivered to high standards by people who care.

The ISS Group was founded in Copenhagen, Denmark in 1901 and has grown to become one of the world's leading Facility Services companies with presence in over 30 countries across Europe, Asia, North America, Latin America and Pacific. ISS, today, is the world’s fourth largest private employer serving thousands of both public and private sector customers.

ISS India has been operating since 2005 and has grown to over 44,000 employees. With over 1,000+ clients, managing 180 million square feet of blue-chip facilities, serving over 750k+ meals per day, securing and guarding over 2500 facilities, we have a presence in 150+ cities across 21 States. ISS India is today a significant player in the Facility Management & Professional Services industry in India.

ISS India has been ranked 6th amongst India’s Best Companies to work for 2022 by The Great Place to Work Institute. ISS India is also honored for the 2nd year in a row for its High-Trust High-Performance culture by The Great Place to Work Institute. Know more about ISS on

Job Role:

Role and responsibilities:

Business

• Communicating the goals of the company to all engineers and professionals in the team.
• Supervising every phase of the project from start to completion.
• Approving designs and budgets.
• Delegating tasks to engineering teams.
• Supervising staff training as well as equipment installation.
• Performing quality control checks on all systems and products.
• Analysing data and drafting reports for review.
• Audit and control of service levels and operating procedures as per SOP
• Responsibility for the effective management of the strategic direction of the in-scope services
• Communicate with landlord team & AMC partners for equipment issues
• Follow the Incident management process for all Incidents
• Reporting change requests and “out of line” incidents or requests for project work
• Change management-Ensure all the changes are managed as per defined SLA’s
• Updating & Uploading various reports & presentations
• Taking trainings assigned by All the OEMs, client and on LMS portal at various frequencies.

People Management:

• Interface with building users
• Ensuring that all vendor staff understand Authority culture, business principals and comply with all
• Ensuring that ISS team displays a high standard of professional behavior
• Demonstrating commitment to professional development of staff in order to maintain and enhance the knowledge of staff and the quality-of-service delivery
• Coaching and developing technical staff and maintaining positive operations and sub-contract personnel via them

Desired Experience:

• Bachelor's degree in the relevant engineering field
• Experience leading or supervising a team.
• A sound understanding of engineering principles.
• The ability to maintain a positive attitude and restore morale to a team.
• Excellent interpersonal and communication skills.